Odor Removal in Northwest Arkansas

Elijah Holyfield

We had a fantastic experience with NWA Restore from start to finish. We called them initially to assist with a water mitigation concern we had and then proceeded to have a 5 month ordeal with our insurance company. Throughout the process, they were incredibly helpful, accommodating and communicative to both us and the insurance company. They also were incredibly good about helping apply pressure to our insurance from start to finish to ensure every bill was paid for, and that everything was done to a high standard. As soon as everything was good to go, they were quick to schedule the repairs and start working. Their work was superb, quick and pain free. We will be recommending them going forward to anyone in need.

Austin Kennedy

I can not begin to tell you, how appreciative I am for Jeff and his team. Our house got flooded, due to a burst pipe. We never went through anything like this, ever! We took the advise of another and hired a different company to do the mitigation. I will not get into details, of the dishonest and disservice this other company caused us, but rather how NWA restore it, corrected the situation for us. Jeff and his PROFESSIONAL team, immediately recognized the problems that needed to be addressed, came up with a plan of action, and immediately went to work. Jeff (Owner) along with a supervisor, were out at our house daily, checking the moisture levels, repositioning equipment, all in order to get the atmospheric conditions right, so our home could dry properly. Once the conditions were set, it took NWA Restore it 6 days, to completely dry our home, vs the other company which took over a month and our home was still wet. I can not thank Jeff and his team with NWA Restore it enough, your company and your team saved our home/investment. You have a client for life!!

Guy LHeureux

I had pretty extensive water damage. The leak also caused a lot of black mold. The bathroom, kitchen, two bedrooms and the garage were all damaged. The work that NWA Restore It was high quality. Its hard to to explain how excellent the work was. They dried out all of the wood that was still wet. They had a crew that came in and removed all of the mold (it took a few days). I was surprised at how high quality their work was. For example, rather than just repairing the garage roof, they made it look better than it has looked in years. All of my expectations were exceeded. All of the people that I dealt with were professional and pleasant -- even when it was me changing my mind. The little things matter. One example is we wanted a specific shower head. They were able to find the exact one that we wanted. To sum it up, they made it look like it was a brand new house. I have some additional work that needs to be done that I'm not ready for, but NWA Restore It will be the place that will fix it. In the future they will be my first call.

John Lott

I've now worked with NWA Restore It twice. This most recent time was superb. Beau was our project manager and he was always responsive, and willing to include our needs in the timeline. I think on of my favorite things he had done was a very thorough walk through review of the work his company did to include a follow up text a week later. He wanted to ensure they delivered on their high quality expectations. There maybe 5 or so people who worked on our house. Jose and Endi need special mention. They should up every day on time and extremely happy. I can't tell you I much I appreciate their happiness, attention to detail.

William Callahan

I want to personally give a HIGH RECOMMENDATION for NWARestore it. I am in regular need of services for my rental home which is 1000+ miles away so I must have high level of trust in those I wish to repair anything in my townhome.

Brandon C.

Had our floors replaced by them but the LVP flooring was faulty and was damaged easily. The manufacturers wouldn't honor the lifetime warranty so NWA Restore it replaced the floor at no cost to us. They took really good care of us and went above and beyond to make sure we were completely happy with everything. I'd recommend them to anyone!

Connie Murphy

This place is awesome! After our water heater busted and flooded the place, we managed to put on our waders and call for help. They came out with an extractor, several fans and dehumidifiers to dry the place up. Fortunately it wasn't flooded enough to go fishing. After baking until we were well done, as it was hot as hell, we had our place dried. After we were finished and worried about the cost, it turned out that our landlord paid for it! Hurray! They saved the day!!!!! Hell yea!