Northwest Arkansas’ Fire, Water, & Mold Damage Specialists
Serving Rogers, Bentonville, Fayetteville, Springdale, Ft. Smith and surrounding areas.

Our first priority is the safety of our customers. We take every precaution to ensure that no harm comes to you or your home or office.

We are a Better Business Bureau accredited business.

Most structures can be dried in three days or less. However, when the moisture goes undetected for a prolonged period of time this can cause bound moisture and sometimes takes longer to dry.  We have a "TES Unit" (Thermal Energy System), which can speed up the drying process to as little as one day, in certain circumstances.
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We have extensive cleaning services and extreme odor removal processes. Most pet odors can be removed during the normal process of cleaning carpet, upholstery cleaning, and/or odor removal. We have successfully removed skunk and other rodent odors.
For instance, a skunk was in a home and sprayed throughout the house and we were able to completely remove the odors. In another example, a skunk got caught in the wall of a new home. We located the animal, cut it out out of the wall and removed the odors.

Normally one time per year should be adequate.  However, in heavy traffic areas, more frequent cleanings may be necessary.  Most carpet manufacturers recommend you not go longer than two years without a professional cleaning.

Our minimum charge is $89 plus tax for one area.  An area is considered to be approximately 250 sq. ft. which is an average size family room.

This can sometimes be a complex question. Most spots can be removed with a normal efficient carpet cleaning. However, what we call specialty spots, like Kool-Aid, red wine, rust, ink, etc. need to be addressed with special chemicals and procedures. If the spots have not been "locked in" by the home owner using products they have on hand or another carpet cleaner, we can usually get them out.

This is referred to as "wicking."  There are several methods to treat this type of resoiling.  It may be as simple as coming back and doing a "Bonnett Clean."  If a carpet is cleaned and stains return after drying they can often be permanently removed with Bonnett Clean or a more aggessive cleaning such as removng and replacint the pad and cleaning the underside of the carpet.  Sometimes this is caused by a soapy residue left on the carpet by failing to properly rinse the carpet or failing to neutralize the cleaners used.

Approximately 2 hours should be adequate in most cases.  If there is a need to be on it sooner, removing your shoes should prevent soiling the wet areas.

We use a product that not only protects from staining, but also is warranted  to slow down the wear on the carpet fibers.

This usually will happen only if the carpet was installed improperly.  It may take a significant amount of time for it to occur, but it still goes back to the installation.

We have technicians on our staff with the ability to restretch the carpet.