How We Got Started
After over 20 years of construction and building experience and spending time as an operation manager for another restoration company, my wife, Belinda, and I decided to start NWA Restore-It, Inc. In the beginning, I was the sole technician doing the work in the field and Belinda took care of all the office responsibilities. We purchased one van and equipped it with the best water damage mitigation equipment on the market. We also purchased eight air movers and two dehumidifiers and stored them in our garage when they were not in use.
In 2002, we built a 4000 sq ft shop located in Bentonville, AR. We took a small amount of the space and dedicated it to office functions. We also added a portable building for a construction office. Within 6 months of starting the business, one of the premier insurance carriers in the country approached us to be on their preferred vendor program. We are proud to still be participating in that program today. We are the only full service restoration company on their vendor program. During the following two years, we were approached by most all the carriers in our area to join their preferred vendor programs.
Our reputation is built on old-fashioned customer service. We strive to protect that reputation by continually emphasizing customer service and training. We adhere to IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards and train accordingly.
Where Are We Today?
We continued to grow in size and service area, and in 2008 moved our office and shop to a larger space in Centerton, AR. By keeping pace with the latest technology, we have grown to be the largest restoration company in the area. Currently, we have 35 employees, 18 trucks, and several hundred pieces of equipment.
We strive to be a company of integrity with a goal of delivering high quality service in a timely manner. We understand that by the time we arrive you have already been through a traumatic experience, and make it our number one goal at that time to remove as much stress from you as is possible. We will be there for you from start to finish in every way that we can. We appreciate your trust and confidence and never take it for granted. Thank you for letting us serve you.